Terms & Conditions

1. About These Terms

By creating an account, starting a trial, purchasing a subscription, or otherwise using EasyPDF AI Kit, you agree to these Terms & Conditions, the Subscription, Cancellation & Refund Policy, and the Privacy Policy.

If you are a consumer, nothing in these Terms limits any mandatory right available under the law of your country of habitual residence. If a provision conflicts with mandatory law, the mandatory rule applies.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract. The service is not intended for children. You confirm that the account and billing information you provide is accurate, complete, and current.

3. Service Overview

EasyPDF AI Kit is a web-based digital service providing AI-assisted document tools, including PDF editing, conversion, merging, compression, extraction, summarization, and related utilities. No physical goods are supplied.

Access is time-based and requires an active subscription. Unless a plan description expressly states otherwise, plans do not create a transferable credit, token, or stored-value balance.

We may maintain, update, or improve the service. We will not unlawfully reduce the service promised to a consumer. Where a modification materially and negatively affects access or use, we will provide the notice and remedies required by applicable law.

4. Trial and Subscription Plans

EasyPDF AI Kit may offer a 24-hour introductory trial for EUR 0.01. Unless cancelled before the trial ends, the trial automatically converts to the selected paid plan:

• Starter — EUR 14.99, billed every 7 days
• Plus — EUR 24.99, billed every 14 days
• Pro — EUR 49.99, billed every 28 days

The plan selected at checkout controls the amount and billing frequency. The subscription renews automatically until cancelled.

5. Checkout Disclosures and Recurring Payment Consent

Immediately before you authorize payment, checkout will clearly and prominently display:

• The EUR 0.01 trial price and 24-hour duration, if a trial applies.
• The exact date and amount of the first paid charge.
• The recurring price and billing frequency of the selected plan.
• That the subscription automatically renews until cancelled.
• How and where to cancel before the next charge.
• The merchant identity, customer-support contact details, and card-statement descriptor.

You must take a separate, affirmative action — such as checking an unticked box — to agree to recurring billing. Consent is not preselected. By providing that consent, you authorize Aura Digital B.V. and its payment processors to charge the selected payment method for the trial and each recurring billing period until cancellation takes effect.

We retain reasonable evidence of your consent, including the terms displayed, plan selected, timestamp, account identifier, IP address, and transaction records, for security, legal compliance, and dispute resolution.

6. Confirmation and Trial-Conversion Reminder

After enrollment, we send a durable confirmation containing the trial and subscription terms, the first paid charge date, the recurring amount and frequency, and a direct or clearly accessible cancellation method.

Before a trial converts to a paid subscription, we send a reminder identifying the upcoming charge amount and the number of days remaining before it is applied, together with a direct or clearly accessible cancellation method. Failure of an email provider to deliver a message does not extend the trial where the required information was correctly sent, but this does not limit mandatory rights.

7. Payment

Payments are processed by PCI-DSS compliant payment providers. We may accept cards, Apple Pay, Google Pay, and other methods shown at checkout. We do not store full card numbers or security codes.

Prices shown at checkout may include or exclude taxes depending on the customer location and applicable law. Any applicable tax and the total payable amount will be displayed before payment authorization. Your bank or payment provider may apply currency-conversion or other charges outside our control.

If a payment is declined, we may retry it only where permitted by law, the payment provider, and applicable payment-network rules. We will not knowingly initiate a recurring charge after a valid cancellation has taken effect.

8. Card-Statement Descriptor

Charges are intended to appear on your card or payment statement using a descriptor that reasonably identifies EasyPDF AI Kit or Aura Digital B.V., such as easypdfaikit.com. The descriptor shown at checkout and in the purchase confirmation is the controlling descriptor. Contact support promptly if you do not recognize a charge.

9. Cancellation

You may cancel at any time by logging into your account, opening the Subscription tab (or Manage Subscription) on your dashboard, and selecting Cancel Subscription. You may also cancel by emailing help@easypdfaikit.com or calling +31 970 1020 6459.

To avoid the next charge, cancel before the scheduled billing time shown in your account or confirmation. Once cancellation is successfully submitted, future recurring charges stop and we provide an on-screen or email confirmation. Access normally continues until the end of the paid period, unless a refund, statutory withdrawal, or remedy requires access to end sooner.

Deleting an account, deleting a payment method, or stopping use of the service does not by itself cancel a subscription.

10. EU/EEA Right of Withdrawal

If you are an EU/EEA consumer, you generally have 14 days from conclusion of the contract to withdraw without giving a reason. To withdraw, send a clear statement to help@easypdfaikit.com before the period expires.

The service is made available shortly after sign-up. A withdrawal right is lost only to the extent and under the conditions permitted by applicable law. This may require your prior express request or consent to begin performance during the withdrawal period, your acknowledgement of the consequences for the withdrawal right, and delivery of the required contract confirmation. Merely logging in or using a feature does not, by itself, waive a right where the legal conditions for waiver have not been met.

Where legally permitted, if you withdraw after expressly requesting immediate performance, we may deduct a proportionate amount for the service supplied before withdrawal. Further details appear in the Subscription, Cancellation & Refund Policy.

11. Accounts and Security

You are responsible for safeguarding your credentials and for activity reasonably attributable to your account. Notify us promptly of suspected unauthorized access. You may not share credentials in a way that defeats plan limits or enables unauthorized commercial access.

12. User Content and Uploaded Documents

You retain ownership of documents, text, and other content you upload. You grant Aura Digital B.V. a limited, non-exclusive licence to host, copy, transmit, analyze, convert, and otherwise process that content only as reasonably necessary to provide, secure, support, and improve the service in accordance with these Terms and the Privacy Policy.

You confirm that you have the rights and permissions needed to submit the content. Do not upload unlawful content, malware, or information you are not authorized to process. Avoid including highly sensitive personal data unless necessary for your intended use.

13. AI-Assisted Features

Some features use automated or AI systems. Outputs may be incomplete, inaccurate, or unsuitable for a particular purpose. You are responsible for reviewing outputs before relying on, publishing, or sharing them. EasyPDF AI Kit does not provide legal, financial, medical, immigration, or other regulated professional advice.

Unless you separately opt in, uploaded document content is not used to train or improve general-purpose underlying AI models. Service providers may process content under contractual restrictions solely to deliver and secure the requested functionality.

14. Acceptable Use

You must not:

• Use the service unlawfully, fraudulently, or to infringe another person's rights.
• Upload malware, harmful code, or content designed to disrupt or compromise systems.
• Attempt unauthorized access, bypass technical controls, or interfere with service security.
• Scrape, reverse engineer, or use automated access except where expressly permitted or where the law does not allow restriction.
• Resell or sublicense access without written permission.
• Impersonate another person or process third-party information without an appropriate legal basis.

We may take proportionate action, including restriction or suspension, where reasonably necessary to address material breaches, security risks, fraud, non-payment, or legal obligations. Where reasonably possible, we will explain the reason and provide an opportunity to contact support.

15. Intellectual Property

The software, interface, branding, documentation, and service content belong to Aura Digital B.V. or its licensors. During an active subscription, you receive a limited, personal, non-transferable right to use the service in accordance with these Terms. No ownership of your uploaded content transfers to us.

16. Availability, Updates, and Conformity

We provide the service with reasonable care and skill. Temporary interruptions may occur for maintenance, security, capacity, or events outside reasonable control. We aim to minimize disruption.

For consumers protected by applicable digital-content or digital-services law, the service must conform to the contract. Available remedies may include bringing the service into conformity, a proportionate price reduction, or termination. Mandatory update, security, conformity, and remedy rights are not excluded by descriptions such as "as is" or "as available."

17. Refunds and Billing Corrections

Refund rights, eligibility, and processing timelines are described in the Subscription, Cancellation & Refund Policy. They include situations such as valid statutory withdrawal, duplicate or incorrect charges, charges after timely cancellation, unresolved merchant-side access failures, and other circumstances required by law.

18. Billing Questions and Payment Disputes

Contacting us first may allow us to resolve a billing question quickly, but it is not a condition for exercising any right with your bank, card issuer, wallet provider, payment provider, or payment network.

We do not penalize or treat customers less favourably for raising a good-faith billing question, refund request, or payment dispute. If a payment is reversed and remains unpaid, access linked to that payment may end. We may also restrict an account where there is specific and reasonable evidence of fraud or misuse. We may share relevant consent, cancellation, communication, and usage records with payment providers to respond accurately to a dispute.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited, including liability for fraud, intentional misconduct, gross negligence, or death or personal injury caused by negligence, and nothing limits mandatory consumer rights.

Subject to the paragraph above, Aura Digital B.V. is not responsible for indirect or unforeseeable losses. For business users only, and to the extent permitted by law, aggregate liability arising from the service is limited to the amount paid by that user during the six months before the event giving rise to the claim. This business-user cap does not apply where mandatory law provides otherwise.

20. Suspension and Termination

You may stop using the service and cancel at any time. We may suspend or terminate access where reasonably necessary because of a material or repeated breach, security or legal risk, suspected fraud, unpaid amounts after reasonable collection attempts, or a legal requirement. Where practicable, we will provide notice and an opportunity to remedy the issue.

If we permanently discontinue a paid service for reasons unrelated to your breach, we will provide an appropriate remedy for any undelivered prepaid period, such as a proportionate refund, unless an equivalent remedy is provided or the law requires another outcome.

21. Changes to Price, Service, or Terms

We may change future pricing or subscription terms. We will provide clear advance notice of a material change, including the new price, effective date, and cancellation method. Where renewed consent is required by law or payment-network rules, the change will not apply until that consent is obtained. No new price is applied retroactively to a period already paid for.

We may update these Terms for legal, security, operational, or service reasons. Material changes will be communicated with reasonable notice. Where express consent is legally required, continued use alone will not be treated as consent.

22. Governing Law and Disputes

These Terms are governed by Dutch law. If you are a consumer, this choice does not remove mandatory protections available under the law of your habitual residence. Disputes may be brought before the competent courts of the Netherlands and any other court available to a consumer under mandatory jurisdiction rules.

23. Complaints

Send complaints to help@easypdfaikit.com with enough information to identify the account and issue. We aim to acknowledge communications within one business day and to provide a substantive response within a reasonable period. These service targets do not limit statutory rights.

24. General

If a provision is invalid or unenforceable, the remaining provisions remain effective, and the affected provision is adjusted only to the minimum extent needed. Failure to enforce a provision on one occasion is not a waiver. You may not transfer the agreement without consent except where law permits. We may transfer it as part of a merger, sale, restructuring, or similar transaction, provided mandatory consumer rights are not reduced.

25. Contact